Store Policies

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (US FUNDS ONLY) or a personal check (US FUNDS ONLY). Personal check will delay your order as we must wait for your funds to clear before we ship any merchandise.

"Sending in checks" Personal or Council/Assembly checks (US FUNDS ONLY). To order by check payment, simply print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Any payment DEFAULTS are liable for additional COLLECTION FEES.


Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the items and inform us within seven days of your receipt of the goods, you can return them for a full refund (less shipping/handling). Or we will exchange items if they are faulty on delivery to you and we are notified within 7 days of receipt of the product. All products being returned must be repackaged in their original packing. 15% restocking fee applies to all authorized returns after 10 days.

Delivery Information

Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item.

Prices

Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone, e-mail or letter, then it will be dealt with promptly (we will reply within 24 hours). It will then be dealt with confidentially, and effectively.

Official Supplier to the Knights of Columbus Since 1950
The English Company, Inc.
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© 2024 The English Company, Inc., all rights reserved worldwide. KNIGHTS OF COLUMBUS®, K OF C®, the Emblem of the Order, the Emblem of the Fourth Degree, and all related Knights of Columbus marks are trademarks of the Knights of Columbus in the United States and/or other countries. Used with permission from Knights of Columbus. All rights reserved.
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