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Store Policies

Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a U.S. Postal Money Order or a personal check. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail or fax (1-914-528-0166) the form to:

P.O. Box 811
Jefferson Valley, NY 10535

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization.

NO RETURNS ALLOWED WITHOUT AUTHORIZATION ANY CLAIMS MUST BE MADE WITHIN 10 DAYS AFTER RECEIPT OF GOODS

Shipping/Handling charges are not refundable on returned items. Returned products must be in absolutely new and unused condition for refund. Special Order and Custom made items are not returnable for refund or credit. (Banners, Name Swords, Rings, Engraved or Embroidered Items).

Shipping Information

Shipping charges are calculated using our Continental U.S. - Shipping & Handling Chart. Please follow the link below to view our shipping chart.

Click Here: Shipping Chart

Prices & Availability

Prices and availability are subject to change without notice. We are not responsible for typogrpahical errors. Product substitutions are occasionally necessary.

Kryptronic Internet Software Solutions